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Hi Michelle, Our pillow arrived the day I got home from hospital, so it’s been a busy few weeks. I just wanted to say thanks a million for your help with sorting out the UPS delivery. It was delivered in time and got here safe and sound. It has been a huge help with breastfeeding the twins, I really don’t think I could have done it wihtout the pillow. The back support is brilliant and very comfortable. Unfortunately though, the breastfeeding isn’t working out as planned and we’ve had to switch over to formula, but we are using the pillow for bottle feeding too and so far so good! Thanks again for everything! Tina